Terms of service
Last updated: August 4, 2026
Smart Paws 45 Ridge Wood Dr, Hampton, VA 23666, United States hello@thesmartpaws.shop | +1 (240) 461-2492 Website: https://thesmartpaws.shop
1. OVERVIEW This website is operated by Smart Paws. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.
2. ONLINE STORE TERMS By agreeing to these Terms of Service, you confirm you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.
3. PRODUCTS We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice.
4. PRICING & BILLING Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
5. SHIPPING & DELIVERY Orders are processed within 1–3 business days. Standard shipping takes 7–15 business days. Expedited shipping takes 5–10 business days. We currently ship to the United States only. Shipping costs are calculated at checkout.
6. RETURNS & REFUNDS We accept returns within 30 days of delivery. Items must be unused and in original packaging. To initiate a return, contact us at hello@thesmartpaws.shop. Refunds are processed within 5–7 business days of receiving the returned item.
7. ACCURACY OF INFORMATION We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.
8. PROHIBITED USES You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations, or to infringe upon our intellectual property rights.
9. THIRD-PARTY LINKS Certain content or tools available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials.
10. DISCLAIMER OF WARRANTIES We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. Your use of the service is at your sole risk.
11. LIMITATION OF LIABILITY Smart Paws shall not be liable for any injury, loss, claim, or damages of any kind arising from your use of the service or any products purchased through the service.
12. GOVERNING LAW These Terms of Service shall be governed by and construed in accordance with the laws of the State of Virginia, United States.
13. CONTACT INFORMATION Questions about the Terms of Service should be sent to: Smart Paws | hello@thesmartpaws.shop | +1 (240) 461-2492 | 45 Ridge Wood Dr, Hampton, VA 23666